We’ve put together some of the most frequently asked questions here. If you can’t find the answer you’re looking for, feel free to send us an email or use the contact form directly.
After you place your order, we ship your package within 1-2 business days. In many cases, we hand your order over to DHL on the same day.
As soon as your package is packed and ready for pickup, you’ll receive a shipping confirmation by email. You can use the tracking number provided there to check the delivery status.
Returns
Sorry to hear you’re not happy with the product you ordered!
You can return the relevant items to us within 30 days, as long as they’re unused and undamaged. Once we’ve received and inspected your return, we’ll issue your refund.
