Of course! We give you the chance to try all ordered products for 30 days.

If you’re not satisfied, you can request a refund or exchange for a different size.

Yes, we offer free pay-by-invoice through PayPal and Klarna. You’ll receive your order right away and only need to pay after 30 days.

We’ll be happy to email you an invoice for your purchase.

Just contact our support team via the contact form or by email at service@shapevital.de.

After you place your order, we’ll ship your package within 1–2 business days. In many cases, we hand your order over to DHL on the same day.

As soon as your package is packed and ready for pickup, you’ll receive a shipping confirmation by email. You can use the tracking number provided there to check the delivery status.

Sorry to hear the product you ordered isn’t right for you!

You can return the items in question to us within 30 days, as long as they’re unused and undamaged. Once we’ve received and inspected your return, we’ll issue your refund.

To get your return label, simply contact our support team via the contact form or by email at service@shapevital.de.

Your return will always be credited back using the same payment method you chose when placing your order.